Privacy Policy

Privacy Policy

What information do we collect and how is it stored?

We collect information from you when you fill out a form, sign up for our email specials, or make a travel reservation on our website.

When completing a form you may be asked to enter your name, e-mail address or phone number. When completing the check-out process you will also be asked for credit card details. This information is processed in PCI compliance with Paypal and not stored by Tripbound.

Email addresses, names, and telephone numbers are controlled by Tripbound and stored within our custom CMS hosted on a secure server in addition to Mailchimp.

You may also visit our site anonymously by not completing a form, registering for our email list, or completing a reservation online.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve customer service

(your information helps us to more effectively respond to your customer service requests and support needs)

To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

In addition, automated emails may be sent in response to your completing a form, supplying your email address, or completing a reservation. All of which come from our CMS which may include (but not limited to) a discount code once signing up for our email list or a thank you email once you complete the check-out process.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

Providing personal information is never required. Please feel free to call us toll free at 888-816-5214 to request more information without completing a form or to complete your reservation over the telephone.

Be aware that an address and contact phone number are required to complete a reservation with the resort whether that be obtained via phone or through the website. This information is stored securely in our CMS.

 

Do we use cookies?

We do not use cookies. 

 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. 

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

 

Your Consent

By using our site, you consent to our online privacy policy.

 

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

 

Contacting Us

If there are any questions regarding this privacy policy you may contact our data controller using the information below.

 

www.Tripbound.com

hello@Tripbound.com

1-888-816-5214

 

 

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What Our Travelers Are Saying
Donna I
Jul 14, 2018
5.0
This was such an easy vacation to plan since Tripbound helped me every step of the way! Nicki was great finalizing my plans and putting in special requests! The room was much more affordable than on other sites. I would definitely use Tripbound again!
John C
Jul 11, 2018
5.0
Incredible communication. Easy to use website. A perfect company for helping plan a family vacation
Linda H
Jun 18, 2018
5.0
We have booked several trips with Tripbound. They are always very friendly and helpful, and their prices are great.
Sara McCaw R
Jul 19, 2018
5.0
Everything about this experience was perfect. From day 1 of booking to the last day when we were checking out of the resort, the whole process was seamless. The condo we stayed at in Sevierville, TN was spacious, the beds were amazing, the amenities kept our whole family entertained, and the location couldn’t have been better. I would highly recommend this rental to any family that is traveling. We will continue to use Tripbound for our future vacation accommodations. Thank you for making our vacation feel like home.