At this time, we are making an exception to our standard cancellation policy for those guests who did not purchase our insurance option. For those checking in within 15 days or less we will issue a 100% credit for future travel with Tripbound. For those checking in within 30 - 16 days a refund of 50% plus a future travel credit equal to 50% will be issued. For all guests with check-ins outside of 30 days guests may cancel for 100% refund or opt for a travel credit with discount off of a future stay.
Please email us at firstname.lastname@example.org to submit a cancellation request. We are currently prioritizing those guests that are checking in within the next 14 days.
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